Happy New Year! I hope your December was restful and, if you celebrate, festive and full of wonder. How are you feeling about the beginning of a new year? Full of pressure to choose your “one word” or an arbitrary revenue goal? A little guilty about the projects you didn’t quite finish last year? Or […]

Guides, Processes

How to Plan for your Business to Scale (Step One)

What comes to mind when you think of December?  Fairy lights, eggnog, fruitcake, and parties? Or deadlines, annual revenue goals, and all those projects at risk of ringing in the new year unfinished? If you’re a business owner with a tendency to reach for big revenue goals at the end of the year, or to […]

Guides, Processes

How to Plan for a Smooth December

Despite what the popular adage says, the customer is not always right.  But right or wrong doesn’t matter when faced with an unhappy customer, refund requests, or negative feedback.  What matters is figuring out what the actual problem is, taking the time to reflect on what the customer is actually saying (even if it’s hard!) […]

Guides

The Customer Isn’t Always Right…and It Doesn’t Matter

It’s easy to think of scaling your business as something that just happens. That if you hit a certain milestone, all of a sudden your business will start scaling. And to a certain degree that can happen, but it really does take some planning and a structure for scaling your business to be energetically and […]

Guides, Processes

Planning to Scale

How do you know you’re successful? Increasing traffic to your website, more discovery calls, increasing subscribers; all those numbers that the experts talk about. But how do you know you’re moving towards your goals? Key Performance Indicators, or KPI’s for short, give you an objective way to measure your success in a project and your […]

Guides, Resources

What are KPI’s and which do I need?

Imagine software that makes planning, executing, and monitoring projects within your business a walk in the park. It helps your whole team–whether it’s a team of one, +1, or 100–know who is doing what and when. That’s what project management tools are all about. Even if your business only has one signature offer there are […]

Guides, Resources

How To Choose The Right Project Management Tool

Here’s something I share with many entrepreneurs during one-on-one sessions: yes, it’s possible to scale your business without a team. For a little while. The strategies you use for growing your business vary depending on what stage of business. The model I like to use is the 5 Stages of Business Growth by Todd Herman. […]

Guides

How to Delegate for Sustainable Growth at Every Stage of Business

You know what’s better than planning your next epic year in December? Doing your yearly planning any other time of year! Your business may operate on a calendar year, but that doesn’t mean your planning has to adhere to the typical January 1 – December 31 model. We’re giving your full permission to make next […]

Guides

Forget December! Simple, Stress-Free Annual Planning

Text: How Voxer can change the way you communicate with your VA Beckground: desk with plants and notepad

[Disclaimer: This blog contains affiliate links. Meaning, if you sign up for any of the items mentioned, I get a small monetary thank you from the developers of that tool. All affiliate links are denoted with **] —————————- *132 new emails* *6 new text messages* *5 new voice mail messages* *3 new Facebook messages* *6 […]

Guides

How Voxer can change the way you communicate with your VA

General Admin VA image

You may have heard many times (from HUGE names like Amy Porterfield and Stu McLaren) that you NEED to get a Virtual Assistant. “They’re amazing – everyone should get one. They’ll help you with everything and kick your business into high gear!” Are VAs amazing? Hell yes!  Does everyone need one? Nope. Or rather, not […]

Guides, Reflections

Is hiring a VA the answer to your prayers? Maybe not.

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