Text: 7 Things Great leaders Do Every Day Background: Black glasses on a computer sitting on a table

We’d like to point out yet another reason why the internet might just be the greatest thing since sliced bread; it’s not just about eBay, Instagram, and Netflix. What’s really amazing is how the internet enables entrepreneurs to leverage virtual resources to scale their businesses and keep their overhead down. That might even be better […]

Guides

7 Things Great Leaders Do Every Day When Working with Others

Do you cringe at the idea of delegating? Delegation is not easy for most small business owners and entrepreneurs and we know why: you are used to kicking ass all by yourself. You are a superhero when it comes to handling anything and everything from creating your sales funnel to managing your social media. But […]

Guides

How & What to Delegate

As a small business owner, you want to ensure you’re offering the best possible customer service to your clients from the first time they contact you, and as you build your relationship with them. But what does it take to not only meet your clients’ expectations, but exceed them in every way imaginable so that […]

Reflections

Treating Customers Right (Two Sides of the Customer Service Coin Part 2)

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As busy entrepreneurs, we’re always focused on how we can improve our customer service so our best clients become loyal advocates. But what about when we need to outsource a project? What qualities should we look for in a good, reliable vendor, and how do we build a solid relationship? And how can we make […]

Guides

How to Build Effective Vendor-Client Relationships (Two Sides of the Customer Service Coin)

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