Are You Asking Your Clients the Right Questions? How often are you posing questions to your clients and customers? What questions are you asking? And are you using the answers to help strengthen your business offerings and customer service? If you’re a small business owner or entrepreneur, asking your clients questions—and particularly, asking the right […]

Processes, Reflections

The Importance of Asking Questions

Where has the first two months of 2018 gone?! You swear you started the year with optimism, hope, and good intentions toward planning for your business this year…and now it’s almost March!! What if it’s too late? Don’t panic, because although it might feel like you’re already hopelessly behind, it’s never too late to start. […]

Guides

How to start planning for your business when it’s already too late

How well do you really know your clients? If you want to know the secret to my success as a high-level Online Business Manager and small business owner, it’s this: I really and truly get to know my clients. This might seem like a simple, no explanation needed technique, but stop and think about it: […]

Guides, Processes

Get to Know Your Clients: Why & How

We love books here at Any Old Task! That’s why once a month, we’re going to review and recommend books that have motivated, inspired, or challenged us to improve our business. First up we have Who Moved My Cheese?, first published in 1998 and written by Dr. Spencer Johnson, who also co-authored the best seller […]

Book Review, Reflections

Book Review: Who Moved My Cheese?

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