My tough love approach (heavy on the love) focuses on bringing order to chaos, and creating solid (and straightforward) strategic plans. I take surveys for fun, never met a process I didn’t like, and am a big believer in personal growth as a keystone to business growth.
We’ve worked with a number of entrepreneurs that didn’t understand the power of processes. They preferred to work things out as they went, even for things they did every day. The results often spoke for themselves: frustrated clients, constant errors, and everything taking twice as long as it should.
Luckily, we’ve been able to demonstrate to them the difference between “doing work” and “running through your work process”. It is revolutionary. Here’s why the world’s most productive people, from artists to engineers, employ formal processes to get things done:
Knowing exactly what to expect before you even start is a great feeling, and means a lot less time, energy, and resources spent preparing for or dealing with the unexpected.
Your clients love a solid process-based foundation even more than you do.
Building consistency in both your communications and product workflows are the fastest ways to build rapport, and your customers will enjoy knowing what to expect when they deal with you.
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Robustly designed processes are perfect for avoiding embarrassing and expensive mistakes. To put it another way: there is almost no way to avoid mistakes unless you have a system in place to catch them.
Most process systems make it so that as soon as something is wrong it becomes glaringly obvious, since the error can’t hide in the chaos. This makes it pretty easy to fix as you go. Error checking is also as easy as just making it a part of the regular procedure, catching the few that slip through.
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When you always know what your next step is, moving forward is easy. There’s no hesitation, no apprehension, just the easy flow into what comes next. You don’t have to think about it.
This saves a lot of time, making it easier to get more done faster than you could before, but it also means a lot less stress or frustration trying to constantly work out what has to happen next.
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If you have a solid procedure that works, it is now possible to outsource that work.
Before there were too many special cases, one-off scenarios, and customizations that needed your expert input to be done right. Now, with the whole process mapped out, these tasks suddenly become things you can hand off so that you can focus elsewhere.
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Hopefully this thoroughly highlights the benefits of formal process creation. If you need help creating a process for something in your business, get in touch with us at email@example.com.
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